User testing (micro)

Set clear objectives on what you want to learn from the user testing.
Choose your testing methods. This could be observations, interviews, or surveys.
Identify your participants that represent a cross-section of your target users.
Develop a set of realistic scenarios and tasks that reflect typical user interactions with the prototype or product. These should align with the objectives of the testing.
Decide on the metrics and measures you will use to assess the user experience and effectiveness of the prototype. This could include task completion rates, time taken, user satisfaction ratings, and qualitative feedback.
Prepare your materials, such as testing scripts, surveys, and consent forms.
Follow your plan and collect as much data as possible.
Analyse your data: Look for patterns and insights that can help improve your prototype.
Decide what changes or improvements you expect to make based on the results.
Special Considerations when Testing Physical Prototypes
Special Considerations when Testing Digital Prototypes and Solutions
Special Considerations when Testing Service Prototypes

Focus on tangible aspects such as how the prototype feels, looks, ergonomics, ease of use, intuitiveness and durability.
Use hands-on testing to allow users to interact with the prototype in a realistic setting.
Recruit participants that represent a diverse group of target users, preferentially focusing on people with experience or familiarity with similar products or physical objects.
Directly after each test, interviews and survey each participant to collect qualitative and quantitative feedback.
Identify areas for improvement: Use the data gathered to find patterns and trends that suggest potential improvements.

Set up testing environments: For a digital prototype, this could be in eaither a controlled setting or conducted remotely.
Focus on the:
- User interface’s (UI) usability and intuitiveness,
- User experience (UX), such as ease of use, efficiency, satisfaction, and engagement,
- Product functionality and performance, e.g. responsiveness, loading times, and any technical issues encountered.
Directly after each test, conduct interviews and surveys with each participant.
Recruit a broad and diverse representation of the target users who have relevant technical proficiency and familiarity with digital interfaces and experience with similar digital products or platforms.
Analyse user behaviour: Collect data on how users interact with the digital prototype, noting any difficulties and satisfaction levels.

When conducting user tests on services, focus on the overall experience and pay attention to user interactions and satisfaction with the service.
Use scenario-based testing with users in realistic situations and observe their actions.
Recruit a wide variety of potential service users who, preferentially, have firsthand experience or knowledge related to the service domain.
Conduct interviews and surveys to collect both qualitative and quantitative data.
Identify areas for improvement: Use the gathered data to find patterns, trends, and possible enhancements to the service.

Set clear objectives: Decide what you want to learn from the user testing.
Choose your testing methods: This could be observations, interviews, or surveys.
Identify your participants: These should represent a cross-section of your target users.
Prepare your materials: This includes testing scripts, surveys, and consent forms.
Conduct your testing: Follow your plan and collect as much data as possible.
Analyze your data: Look for patterns and insights that can help improve your prototype.
Outline expected outcomes: Decide what changes or improvements you expect to make based on the results.
Document and share your findings: Write a report and share it with the relevant people.

Focus on tangible aspects: How the prototype feels, looks, and functions.
Use hands-on testing: This allows users to interact with the prototype in a realistic setting.
Gather feedback: Use interviews and surveys to collect qualitative and quantitative data.
Recruit diverse participants: These should represent the target users of the physical prototype.
Identify areas for improvement: Use the data gathered to find patterns and trends that suggest potential improvements.

Focus on digital user experience: Look at aspects like navigation, usability, and user satisfaction.
Use appropriate methods: Usability tests, interviews, and surveys can all be helpful.
Recruit diverse participants: Aim for a broad representation of the target users.
Set up testing environments: This could be in a controlled setting or conducted remotely.
Analyze user behaviour: Collect data on how users interact with the digital prototype, noting any difficulties and satisfaction levels.

Focus on overall experience: Pay attention to user interactions and satisfaction with the service.
Use scenario-based testing: Present users with realistic situations and observe their actions.
Gather feedback: Conduct interviews and surveys to collect both qualitative and quantitative data.
Recruit diverse participants: These should represent a wide variety of potential service users.
Identify areas for improvement: Use the gathered data to find patterns, trends, and possible enhancements to the service.